Damaged or defective products are covered under our one year limited warranty. If you believe you have received damaged or defective merchandise caused by the manufacturer, please immediately discontinue use of the product and contact us for a warranty replacement here.
If you are not satisfied with your purchase, you may return unopened merchandise for a full refund within 30 days of purchase.
We do not offer free returns. Customers are responsible for return shipping charges The following items cannot be returned or replaced:
- Items without receipt or proof of purchase.
- Items not purchased on thehouseofnoa.com (purchases made via retail partner, must be returned to them directly).
Please email firstname.lastname@example.org for return authorization. Please indicate your order number, items, and reason for return and we will provide further instructions.
For further detail on all of our return and exchange policies, click here.